3399bd Terms and Conditions

1.1 Acceptance

By accessing, registering on, or using any service of the 3399bd platform, you are considered to have fully read, understood and accepted these terms and conditions. If you do not agree with any part of these terms, please refrain from using this platform.

1.2 Applicability

These terms and conditions apply to the 3399bd website (https://3399bd.lat) and all services, applications and products under it. This document serves as the primary legal basis for the agreement between 3399bd and each user.

3399bd reserves the right to amend these terms at any time for reasonable cause. Continuing to use the platform after amended terms are published will be considered acceptance of those changes.

1.3 Relationship with Other Policies

Alongside these terms and conditions, the following policies also apply and together they form a complete legal framework:

• Privacy Policy — how your personal information is collected and processed
• Responsible Gaming Policy — safe and healthy gaming practices
• Bonus and Promotion Terms — specific conditions for each offer

2.1 Registration Eligibility

To open an account with 3399bd, you must meet the following conditions:

• You must be at least 21 years of age
• Online gaming must be legally permitted in the country where you reside
• All information provided must be true, complete and up to date
• You must have an active and valid payment account (bKash, Nagad, Rocket or bank)
• You must not be included on any restrictive list (self-exclusion or ban)

2.2 Registration Process

You must provide true and accurate information when creating an account. Providing false information or concealing your identity may result in cancellation of registration and suspension of your account. Each user may operate only one account. Creating multiple accounts is strictly prohibited.

2.3 Identity Verification (KYC)

3399bd reserves the right to verify your identity at any time. Before a withdrawal or upon exceeding a certain amount, you may be asked to submit the following documents:

• Copy of National Identity Card (NID) or passport
• Utility bill or bank statement as proof of address
• Proof of the payment method used

Withdrawals may be delayed until the KYC process is complete.

3.1 Account Security

It is entirely your responsibility to keep your account secure. Always keep your login details (username and password) confidential. Do not share this information with any third party. You will be responsible for any unauthorised activity on your account.

If you suspect unauthorised access, contact our support team immediately.

3.2 Account Suspension and Closure

3399bd may temporarily suspend or permanently close an account in the following circumstances:

• Any breach of these terms and conditions
• Suspected fraudulent or deceptive activity
• Operating multiple accounts
• Failure to verify KYC information
• Suspected money laundering

3.3 Voluntary Account Closure

You may close your account at any time by contacting our support team. Before closing your account, withdraw any funds remaining in your balance through the designated method. Any approved bonuses will be cancelled after the account is closed.

4.1 Deposit Terms

The following conditions apply to deposits:

• Minimum deposit amount is ৳300 (per method)
• Accepted methods: bKash, Nagad, Rocket and bank transfer
• Use only a payment account registered in your own name
• Deposits through third parties are strictly prohibited
• Deposit amounts are generally credited to your account instantly

4.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal amount is ৳800
• Withdrawals may only be made to the payment method used at the time of deposit
• Successfully verified requests are generally processed within 1 hour
• Withdrawals may be delayed if KYC verification is not complete
• In some cases withdrawals may be limited until active bonus wagering is complete

4.3 Transaction Validity

3399bd reserves the right to temporarily hold any transaction identified as suspicious and to request additional information. In accordance with anti-money laundering (AML) policy, additional verification may be required for large transactions.

5.1 Welcome Bonus Terms

The welcome bonus is offered under the following terms and conditions:

• Only newly registered users will receive this bonus on their first deposit
• The bonus amount may only be withdrawn after being wagered 25 times
• Winnings from bonus funds may be withdrawn after wagering is complete
• Wagering must be completed within 30 days of the bonus being credited
• If wagering is not completed within the set period, the bonus balance will be cancelled

5.2 VIP Cashback Program

3399bd's VIP program has 5 tiers. The weekly cashback rate is set for each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.3% weekly cashback
• Gold — up to 0.5% weekly cashback
• Platinum — up to 0.6% weekly cashback
• Diamond — up to 0.8% weekly cashback

Advancement to a higher tier is determined based on your activity on the platform. VIP cashback is directly withdrawable.

5.3 General Bonus Policy

The following policies apply to all promotions and bonuses:

• Each bonus offer may have specific conditions — read them on the relevant promotion page
• Using multiple accounts for the same offer will result in all accounts being cancelled
• 3399bd reserves the right to change or withdraw any bonus offer
• Only designated games will count towards wagering requirements
• Specific game restrictions may apply when betting with bonus funds

6.1 General Betting Rules

The following rules apply to placing bets on the 3399bd platform:

• Once a bet is confirmed, it cannot be changed or cancelled
• Each game has its own rules and payout structure
• If a bet is declared void due to a technical error, the stake will be refunded
• In live casino games, the dealer's decision is final

6.2 Sports Betting

Sports betting covers events across various sports including cricket (BPL, IPL, T20 World Cup), football (FIFA and other international leagues) and kabaddi. International standards will be followed to determine betting outcomes if a match is abandoned or postponed.

6.3 Dispute Resolution

In the event of a dispute over a game result, the record from 3399bd's game server will be treated as final proof. Users may raise disputes through the support team and they will be resolved within a set timeframe.

7.1 List of Strictly Prohibited Activities

• Creating or operating multiple accounts
• Bonus abuse — attempting to claim the same bonus more than once
• Using any bot, automated software or artificial intelligence to operate games
• Attempting to access or hack into another user's account
• Any attempt to manipulate game outcomes
• Using the platform for money laundering or illegal financial activities
• Exploiting technical vulnerabilities of the platform
• Allowing a third party to use your account
• Operating an account on behalf of minors

8.1 Service Availability

3399bd makes every effort to keep the platform running without interruption, however service may be temporarily disrupted for the following reasons:

• Routine maintenance and upgrades
• Technical issues or server failures
• Internet connectivity problems
• Legal or regulatory directives

In such circumstances 3399bd is not liable for any financial loss.

8.2 Third-Party Content

The 3399bd platform may include content from third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). 3399bd is not directly responsible for the quality or accuracy of this content. However, we always work with established and reliable providers to ensure the best experience for our users.

8.3 Wins and Losses

Online gaming is an entertainment activity and carries the risk of losing money. 3399bd is not liable for any financial loss arising from a user's gaming activity. Never bet more than you can afford to lose.

9.1 Data Collection and Use

Details on how your personal information is collected, stored and used are set out in our Privacy Policy. By using the platform you are also agreeing to that policy.

We use SSL encryption and other industry-standard security measures to protect your information.

9.2 Sharing Information with Third Parties

We do not share your personal information with third parties except in the following circumstances:

• With relevant financial institutions for payment processing
• With authorities to fulfil legal obligations
• With approved identity verification agencies for KYC verification

10.1 Our Commitment

3399bd believes that gaming is an entertainment activity and should be enjoyed responsibly. We place the highest priority on the wellbeing and safety of our users.

10.2 Self-Restriction Tools

We help users manage their own gaming activity. You may request:

• Setting deposit limits (daily, weekly or monthly)
• Setting betting limits
• A temporary account break
• Permanent self-exclusion

Visit our Responsible Gaming page for more details.

10.3 Minor Protection

Use of this platform by anyone under the age of 21 is strictly prohibited. If there are minor members in your household, use parental control software on your device and keep your login credentials secure.

11.1 Right to Make Changes

3399bd reserves the right to change, amend or update any part of these terms and conditions at any time, with or without notice. Updated terms will take effect as soon as they are published on this page.

11.2 Notice of Changes

For significant changes, we will endeavour to inform you in the following ways:

• Sending a notification to your registered email address
• Displaying a pop-up message when you log in to the platform
• Noting the date of the latest update at the top of this page

Continued use of the platform after any changes will be considered as your acceptance of the updated terms.

12.1 Complaints Process

If you have any questions, comments or complaints regarding these terms and conditions, please contact our support team. We take every complaint seriously and will try to resolve it as quickly as possible.

When submitting a complaint, please include the following information:

• Your account username
• The subject and date of the complaint
• The relevant transaction or game ID (if applicable)
• Your expected resolution